Assessing the Impact of Pharmacist-Initiated versus Provider-Initiated Patient Enrollment in Meds to Bed Services

Shervin Gorji

Mount Sinai Hospital

https://orcid.org/0009-0002-0943-0579

Alla Melamed Khaytin

Department of Pharmacy, Mount Sinai Brooklyn

https://orcid.org/0009-0005-8241-8316

Emily Zoelle

Department of Pharmacy, Mount Sinai Brooklyn

Anatoliy Fain

Department of Pharmacy, Mount Sinai Brooklyn

Jordan Denas

Department of Pharmacy, Mount Sinai Brooklyn

Tammy Nguyen

Department of Pharmacy, Mount Sinai Brooklyn

Joshua Yaich

Department of Pharmacy, Mount Sinai Brooklyn

DOI: https://doi.org/10.24926/iip.v16i2.6378

Keywords: meds to beds, discharge counseling, transitions of care, counseling, pharmacy, provider, enrollment


Abstract

Purpose: This study evaluated the impact of pharmacist-initiated versus provider-initiated patient enrollment in the Meds to Beds program. The primary objective was to compare the number of high-risk readmission patients enrolled through pharmacist-initiated versus provider-initiated processes. Secondary objectives included comparing 30-day all-cause and heart failure readmission rates, number of prescriptions delivered, patients receiving pharmacist counseling, and impact on HCAHPS scores.

Methods: This retrospective, single-center cohort study compared patients in the provider-initiated program (August–October 2023) with those in the pharmacist-initiated program (November 2023–February 2024) at Mount Sinai Brooklyn. Inclusion criteria for the intervention group included patients with COPD, asthma, CHF, ACS, diabetes, hypertension, or age >75. Exclusion criteria included discharges to long-term care facilities and prescriptions for C-II controlled substances. Data analysis included the number of patients being enrolled, counseling numbers, prescribed medications, and readmission rates. Data were sourced from Epic. Descriptive statistics, p-values, and chi-squared testing were used for analysis.

Results: A total of 380 patients were enrolled in the pharmacist-initiated group and 162 in the provider-initiated group; 228 and 162 patients received counseling in the respective groups. Of those counseled, 19.7% in the pharmacist-initiated group were readmitted within 30 days, compared to 19.1% in the provider-initiated group. For heart failure patients, 29.6% in the pharmacist-initiated group were readmitted within 30 days, versus 36.4% in the provider-initiated group. HCAHPS scores increased by 15% from Q1 to Q4 2023. The pharmacist-initiated process saw a 26% increase in total medications prescribed.

Conclusion: Pharmacists played a pivotal role in enhancing the Meds to Beds process to improve patient outcomes and satisfaction.

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Author Biography

Alla Melamed Khaytin, Department of Pharmacy, Mount Sinai Brooklyn

Associate director of pharmacy at Mount Sinai Brooklyn