Engagement in a Diverse Urban Community to Describe Community Residents’ Perceptions of Pharmacists as Immunizers

  • Anthony Pattin The University of Toledo
  • Zachary Rowe Friends of Parkside
  • Paul E Kilgore Wayne State University
  • Nada Farhat The University of Michigan Health System
  • Stephen Kaurala Wayne State University
  • Linda Kaljee Wayne State University
Keywords: pharmacists, vaccinations, pharmacist-delivered vaccinations, patient-pharmacist relationship, perceptions, qualitative research


Objective: To describe the perceptions of pharmacist-delivered vaccination services among community members that live in a diverse urban metropolitan area and to identify potential strategies to improve the use of vaccines provided by pharmacists.

Design: Qualitative study. Setting: Metropolitan urban diverse community in Wayne County, MI. Participants: Individuals 50 years of age and older that reside in a defined urban metropolitan community. Intervention: Four, 45-minute, focus group discussions were conducted to gather the experiences and perceptions of participants around pharmacists that immunize. A focus group guide was developed to facilitate focus group sessions. Main Outcome Measures: Focus group discussions were audio-recorded and transcribed. Content analysis was used to analyze data and identify relevant themes. Results: Three main themes were identified related to the use of pharmacist-delivered vaccination services: trust with vaccine providers, interaction with pharmacy personnel, and the factor of accessibility. Conclusion: Study participants expressed views that will guide the development of interventions aimed to reduce disparities in vaccine utilization. It is suggested that future efforts improve accessibility to pharmacy-delivered vaccines in this community and enhance the interaction between patients and pharmacists.


Type: Original Research


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Received 2016-06-24
Published 2016-06-24
Pharmacy Practice & Practice-Based Research