Delivering a Pilot Smoking Cessation Program through the Patient Portal of an Electronic Medical Record (EMR) at a Patient-Centered Medical Home (PCMH)

  • Amanda M Singrey The Ohio State University
  • Kristin A Casper
  • Nicole V Brown
  • Bella H Mehta
Keywords: Electronic medical record (EMR); electronic health record (EHR); health information technology (HIT); patient centered medical home (PCMH); patient portal; secure messaging; smoking cessation


Pharmacists are providing clinical services in nontraditional practice settings including the patient-centered medical home (PCMH). PCMHs strive to improve patient outcomes in a number of ways, including through innovative use of health information technology (HIT) and by encouraging patients to take an active role in their health care. This paper describes a pharmacist-directed smoking cessation program at a PCMH that utilizes HIT to engage patients in the smoking cessation process and lessons learned from implementation of the program to guide other pharmacists considering implementing a similar program. Secure messaging through the patient portal of the electronic medical record (EMR) can be an effective way to deliver a smoking cessation program for appropriately selected patients and aligns with PCMH standards as the program uses HIT to engage patients in self-management.


Type: Original Research


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Received 2016-04-07
Published 2016-04-07
Pharmacy Practice & Practice-Based Research