Using the Higher Learning Commission’s Assessment Culture Matrix to Support Continuous Quality Improvement of a Simulated Patient Program

  • Molly Genereaux University of Michigan College of Pharmacy
  • Michelle Nguyen University of Michigan College of Pharmacy
  • Jolene R. Bostwick University of Michigan College of Pharmacy
  • Sarah E. Vordenberg University of Michigan College of Pharmacy
Keywords: pharmacy student, quality improvement, simulated patient, standardized patient

Abstract

The purpose of this commentary is to advocate for the use of the Higher Learning Commission’s Assessment Culture Matrix to support continuous quality improvement (CQI) of simulated patient (SP) programs. We will share examples from our program demonstrating our maturation as it relates to leadership, shared mission and vision, faculty, and resources. While we are at the beginning stages of engaging students, we continue to make progress accessing and systematically using assessment data. We anticipate that sharing our process for utilizing this matrix may help other institutions as they conduct CQI with their SP programs and in other areas of their assessment portfolio.

article type

Commentary

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Dates
Received 2021-01-09
Accepted 2021-04-11
Published 2021-04-26
Section
Education