Value of Online Medication Therapy Management Resources: Community Pharmacist Perspectives

  • William R. Doucette
  • Elaine Nguyen
  • Yiran Zhang
  • Jane F. Pendergast
  • Elizabeth A. Chrischilles
  • Karen B. Farris
  • Jessica Frank
Keywords: medication therapy management, MTM, comprehensive medication review, CMR, medication adherence


Objectives: To describe pharmacists' attitudes toward and satisfaction with on-line training modules on MTM tools and tips for pharmacists and to characterize how useful the tools and concepts in the modules were to pharmacists when delivering MTM services.

Methods: Researchers distributed a web-based survey to pharmacists who had viewed the training modules that had been posted onto the training web site of OutcomesMTM. The majority of survey questions consisted of a 6-point Likert scale. Questions assessed pharmacists' opinions on the use of the tools. Information also was collected on implementing MTM tips, pharmacist demographics, and practice site characteristics.

Results: Respondents rated the Tool to Improve Medications in the Elderly via Review (TIMER) and DRug Adherence Work-up (DRAW) tools favorably across multiple items. Many pharmacists integrated the MTM tips into their practices, and reported increased efficiency in their delivery of MTM services.

Conclusion: Pharmacist training and tools such as the TIMER and DRAW tools plus MTM practice tips can assist pharmacists in providing MTM services to patients.


Type: Original Research

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Published: 2014-01-01
Practice-Based Research