Preserving Engagement: Orientation amidst a Global Pandemic

Alison Hughes

Florida State University

Courtney "Pearson" Pearson

Florida State Univeristy

Lindsay Ramos

Florida State Univeristy

John Tilley

Florida State Univeristy

Leah Mudd

Florida State Univeristy

Casey Ford

Florida State Univeristy

Arnez Wallace

Florida State Univeristy

DOI: https://doi.org/10.24926/jcotr.v28i2.3756

Keywords: orientation, COVID-19, student engagement, family engagement


Abstract

When we met in November of 2019 to hold our annual orientation brainstorming session, our New Student & Family Programs (NSFP) staff dreamed of additional small groups, affinity group spaces, revamped evening programming, and increased opportunities for student connections. Four short months and many hours of planning/training later, we found ourselves in a similar brainstorming session. Except this time, it was late March, we were facing a global pandemic, and we had just shifted our orientation season completely online in response to COVID-19. Like most orientation, transition, and retention professionals around the world, we found ourselves devastated and overwhelmed. We had a very short turnaround time (18 days), but one thing was essential for us—we would preserve as much student/family engagement and interaction as possible.

In this article, we explore the decision-making process, methods, action steps, and considerations for implementing a virtual orientation that embraced student and familial engagement despite the global pandemic. 

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