A Guided Orientation Process for Online Adult Learners
Shana L. Palla, EdD
University of Kansas Medical Center
https://orcid.org/0000-0001-8434-6209
Holly A. Foster, PhD
The University of Southern Mississippi
https://orcid.org/0000-0002-3849-5833
Keywords: Non-traditional Students, Working Professionals, Graduate School
Abstract
Between Spring and Fall 2020, we assessed the effectiveness of a new onboarding process at decreasing student frustration, improving student experiences, decreasing needed assistance, and improving first impressions of the institution, department, and program. Surveys were administered to 66 new students, and old process survey results were compared to the new process surveys to assess the change in students' opinions, experiences, resource usages, and first impressions. Analyses showed no improvements in student opinions or experiences. However, there was a significant improvement in students first impressions of the institution, and increased independence establishing email and connecting to the department LinkedIn page.
Metrics
Author Biographies
Shana L. Palla, EdD, University of Kansas Medical Center
Assistant Director of Graduate Education
Assistant Professor
Department of Biostatistics & Data Science
Holly A. Foster, PhD, The University of Southern Mississippi
Assistant Professor and Program Coordinator
Higher Education/Student Affairs