Sharing the Burden of Student Success:

Social Capital and Problem Normalization

Robert Heckrote

Bloomsburg University of Pennsylvania

DOI: https://doi.org/10.24926/jcotr.v29i2.4834

Keywords: Social Capital, Problem Normalization, Student Success, Retention, Help-seeking Behaviors


Abstract

One barrier to student success and retention is not seeking help before a problem becomes unmanageable. The focus of this paper is to describe how the implementation of a social capital development program integrated with institutional problem normalization may lead to student success and retention. Through the implementation of these two small, cost-effective interventions institutions can increase student success and retention by helping students reduce stigma about seeking help, increasing ease in communication, and address problems before they become unmanageable. A five-part example is introduced to develop institutional problem normalization and the shared burden of student success is demonstrated.

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