VALIDATING Pathways to Student Success and Retention

Viable and Accessible Links of Investment and Delivery through Active and Timely Interventions to Navigate to Graduation

Neva Lozada

Kean University

Paul J. Croft

Kean University

DOI: https://doi.org/10.24926/jcotr.v28i1.3587

Keywords: retention, student success, proactive, intervention


Abstract

Retention interventions focus on support programs, measures of success, and demographics. This study offers an alternate student-based narrative relative to student college preparation and self-diagnosed functionalities and compatibilities. We examine metrics that portray economic and environmental settings and social frameworks – as well as interactions, behaviors, and responses – that comprise first-year students’ experiences for the spectrum of engagement behaviors. We analyze the return on investment for student retention efforts at a four-year public university by applying a predictive and proactive retention model. We also discuss ensuring accessibility to services, diagnosing student intervention, and considering subsequent engagement behaviors.

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