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Published
2011-12-01
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Feature Articles
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Copyright of all articles published in JCOTR belong to the author(s) and are published under a CC BY-NC license.
How to Cite
O’Brien-Gayes, A., & Spitze, K. (2011). A Case Study on Faculty and Professional Advisor Perceptions on Academic Advising. Journal of College Orientation, Transition, and Retention, 19(1). https://doi.org/10.24926/jcotr.v19i1.2778
A Case Study on Faculty and Professional Advisor Perceptions on Academic Advising
Agatha O'Brien-Gayes
Kerry Spitze
DOI: https://doi.org/10.24926/jcotr.v19i1.2778
Keywords: Academic Advising, surveys, perceptions, attitudes, retention, faculty, satisfaction, National Academic Advising Association (NACADA)
Abstract
This case study addressed the attitudes and perceptions of faculty and professional advisors at a public comprehensive liberal arts institution. Based on a survey administered to full-time faculty and professional advisors in Fall 2009, the results showed a quantitative difference in levels of satisfaction with advising between the groups. Faculty resported a desire to function more in a mentoring capacity as well as increased recognition for advising during the promotion and tenure process, and identified a systemic need for better communication of policies and procedures. Professional advisors also raised these concerns but reported a higher level of overall satisfaction with advising. Concrete strategies to improve advising delivery were identified. Some preliminary best practices were addressed.Metrics
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