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Journal of College Orientation, Transition, and Retention

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Published

2003-06-01

Issue

Vol. 10 No. 2 (2003)

Section

Book Reviews

License

Copyright of all articles published in JCOTR belong to the author(s) and are published under a CC BY-NC license. 

How to Cite

Adams, T. (2003). Embrace the Oxymoron: Customer Service in Higher Education. Journal of College Orientation, Transition, and Retention, 10(2). https://doi.org/10.24926/jcotr.v10i2.2576

Embrace the Oxymoron

Customer Service in Higher Education

Todd Adams

DOI: https://doi.org/10.24926/jcotr.v10i2.2576

Keywords: Consumerism, clients, serve, 13 Principles of Customer Service in Higher Education

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