Piloting a Remote Proctoring Service - Lessons Learned

Pamela Gades

University of Minnesota - Morris

Chlene Anderson

University or Minnesota - Morris

Keywords: proctoring, exam security, online learning, online proctoring, remote proctoring


Abstract

The University of Minnesota, Morris (UMM) Online Learning program is piloting RPNow by Software Secure as a solution for secure student assessments in online courses. Since its inception, UMM Online Learning has asked students to identify a personal proctor for any proctored exams. This method requires coordination between the student, proctor, instructor and the online learning program to verify proctors and deliver exams. Problems faced with this method include extensive time spent locating and verifying proctors, concerns about exam integrity when delivering exams to proctors and instructors, and the possibility of dealing with late or lost exams. Additionally some institutions are only providing transfer credit for distance learning classes if the course included a proctored final. With the use of RPNow, UMM Online Learning hopes to provide the flexibility required to support online students by allowing them to test at a time and location convenient for them while maintaining the integrity of online exams by authenticating students and deterring cheating.

Key Takeaways:

  • Experience a video walk-through of RPNow from the student point of view
  • Learn what students and instructors thought about using RPNow
  • Receive practical tips for implementing RPNow at your institution.

http://z.umn.edu/rpnow

   

Author Biography

Chlene Anderson, University or Minnesota - Morris

Chlene Anderson, Online Learning Coordinator and PSEO Advisor, coordinates Morris online courses and dual credit programs.