The Role of Technology in Student Satisfaction

Peg Sherven

University of Minnesota - Twin Cities

Keywords: Technology, SERU, Student Satisfaction


Abstract

Which factors impact student satisfaction? This presentation will discuss how instructors’ ability to use technology, their choice of technology tools, and faculty engagement makes a difference in students’ satisfaction. Other factors, such as technology obstacles and course specific behaviors that can impede performance will be discussed. Finally, elements of students’ personal social responsibility will also be examined, such as their ability to appreciate the fine arts, cultural and global diversity, and self-awareness and understanding.

z.umn.edu/mes2016

This is a synopsis of my dissertation research.

Also refer to the following:

Full dissertation slide deck: z.umn.edu/pegseru

Summary of questions: z.umn.edu/pegpa


Author Biography

Peg Sherven, University of Minnesota - Twin Cities

Peg Sherven has worked in Higher Education at the University of Minnesota for twenty-three years in various technology roles. She is currently the Academic Technology Support Coordinator for the University of Minnesota's Academic Health Center and recently completed her doctorate in Organizational Leadership, Policy, and Development.