Published
2017-11-07
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Presentation
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This work is licensed under a Creative Commons Attribution 4.0 International License.
Technology Satisfaction & the Overall University Experience
Peg Sherven
University of Minnesota - Twin Cities
Keywords: technology, satisfaction, university
Abstract
What does the 'student technology experience' mean at your institution? This session will discuss the University of Minnesota’s student technology experience results based on a path analysis of technology factors from the 2013 Student Experience in the Research University (SERU) survey. Our findings have helped us better understand our students' preferences for technology related to online and hybrid classes, the learning management system, and faculty technology usage. We'll share how technology satisfaction impacts overall University satisfaction at our campus.
An overview of the need to study undergraduate student technology usage and its impact on the overall University experience will be discussed. Factors include technology obstacles, online course preference, internet self-efficacy, major, learning management systems, and online/hybrid course preference.
Related URL: http://z.umn.edu/pegseru
Contact me with any questions!
Peg Sherven
peg@umn.edu
Author Biography
Peg Sherven, University of Minnesota - Twin Cities
Peg Sherven is currently working in the Academic Health Center in Academic Technology and is a doctoral candidate in Organizational Leadership, Policy, and Development. Peg’s doctoral research focuses on student’s technology usage and how it impacts the overall University experience.
