Surviving Technical Change

How to Thrive when Software Gets Replaced


  • Kalli Binkowski
  • Shana Crosson


technology, change management


When that software you've been using for years gets replaced, your work life can be thrown into turmoil. Getting the simplest things done can take forever. If your technical support staff is overworked, understaffed, or nonexistent, things are even worse. Learn what you can do to learn the new stuff quicker and more effectively from those that have been there. We will share general guidelines based on our experience changing to a new learning management system.

Author Biographies

Kalli Binkowski

Kalli-Ann Binkowski is currently an Academic Technology Coordinator for Research and Learning Technologies at the College of Biological Sciences at the University of Minnesota. She collaborates with faculty to integrate existing and emerging technologies into their teaching. Kalli was a teacher for 18 years and holds Masters degrees in Education and Plant Biology.


Shana Crosson

Shana Crosson is an academic technologist for the College of Liberal Arts at the University of Minnesota. She empowes teachers to integrate technology and digital resources to improve learning through in person professional development and technical support. Shana has a Masters degree in Education and extensive experience with ArcGIS