Intentions vs Realities: Updating a Student Rating of Teaching (SRT) Instrument for Online/Blended Courses
Keywords:student evaluation of teaching, student rating of teaching, online learning, blended learning, instrument design, item writing, pilot, evaluation
Student ratings of teaching are intended to facilitate ongoing improvements in instruction. Centralized student rating programs are driven by institutional goals, with content informed by pedagogy as well as stakeholders such as senior administration, faculty, and students. Knowledge of the theories, principles, and research underlying an effective student rating instrument are not necessarily synonymous with the realities of creating or administering that instrument. For example, committee members responsible for updating an instrument often have countervailing backgrounds that affect the decision-making process. In addition, process and logistics may be influenced by institutional goals, but are largely driven by resource availability and capabilities, both human and technical (e.g., for online and paper data collection, results calculation, report distribution). Presenters will describe how pedagogy and logistics combined to improve online and blended course instruction through the University of Minnesota's centralized student rating of teaching program. The presenters will also describe how the project team navigated from an idea, through the lengthy item development process, the practical and pedagogical realities of pilot testing, platform- and policy-related factors influencing timelines, and the logistics for eventual system-wide rollout.
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